Fleck Illustration

Delivery & Details

CORONAVIRUS UPDATE


With Scotland currently under Coronavirus restrictions, we are noticing delays in getting some supplies delivered, and to our normal delivery times. 


Your order unfortunately may take longer to reach you, so please allow extra time for delivery. The disruption is out of our control, but we're doing everything we can to ensure things still get to you smoothly and safely!




Delivery

The delivery time for your prints will depend on the delivery option you choose. A2+ prints may be dispatched a day or two later than other prints, due to the extra time needed to prepare them.


A4 and A3 prints are sent to you flat, in protective card packaging. A2+ prints are sent gently rolled in a print box, as this is the safest way they can reach you, and are sent out separately from other prints. 


Rolled prints can be left to settle flat naturally after unpacking, or framed directly. We roll our prints very loosely and gently so they aren't damaged- please avoid rolling them more tightly or unevenly, as this can leave marks and creases on the print.


If you have any issues or questions about your order, you can email Eilidh at prints@davidfleck.co.uk


Returns

If your prints arrive to you damaged and you’d like to replace them, then please get in touch as soon as possible with photos of the damage, so replacements can be arranged.


If for whatever reason you’d like to return your prints then please get in touch as soon as possible. Orders can be refunded for up to 30 days after your purchase, and your refund will include the original postage cost, however the return postage cost won't be covered.


Payments

This shop is hosted by bigcartel, and payments are processed securely through either Stripe or Paypal.